Are you an enthusiastic individual with a passion for providing exceptional customer service? Look no further! An esteemed company in Kuwait is currently seeking a dedicated and friendly Receptionist to join their team.
Responsibilities
As the Star Assistant (Receptionist) at our showroom, you play a pivotal role in creating exceptional experiences for our valued customers. Your responsibilities include:
1. Customer Welcoming & Hospitality:
- Proactively greet and welcome customers upon arrival, ensuring a warm and inviting atmosphere.
- Assess customer needs and preferences, offering hospitality and refreshments to enhance their comfort.
- Introduce customers to our welcome area and relevant digital media, providing a seamless transition into our showroom experience.
- Ensure every customer leaves feeling attended to and satisfied with their visit.
2. Management of Showroom Traffic:
- Maintain an overview of showroom and service lobby capacity, ensuring efficient traffic flow and customer satisfaction.
- Coordinate and manage visitor interactions, providing guidance and assistance as needed.
- Keep customer contact areas clean and presentable at all times, creating a positive impression.
- Ensure all digital signage is operational and displaying relevant content to enhance the customer experience.
- Collaborate with showroom and service reception staff to ensure seamless operations and customer service.
Job Requirements
Educational Qualifications:
- Education Degree: Diploma
- Major: Any related field
Experience:
- Years of Experience: 1 - 3 years
- Field of Experience: Sales, Customer Service
Skills:
- Ability to manage diverse customer situations effectively
- Strong team collaboration skills
- Excellent intercultural communication abilities
- Good interpersonal and socio-cultural knowledge, particularly of the Middle Eastern region
- Proficiency with technology and digital media
Other Requirements:
- Gender: Female
- Age: 21 - 30 years
- Preferred Language: Arabic
- Duty Shift / Timings: Two Shifts / 08:00 am to 5:00 pm
Salary & Benefits
- Salary: Attractive Salary
- Other Benefits: Not Applicable
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Job Remarks
- No of Vacancies: 1
- Job Country: Kuwait
- Nationality: Any
- Career Level: Entry Level
- Remarks: The duty working hours will be split into two shifts, ensuring flexibility for staff and optimal coverage for our customers' needs.
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